Are you a housing association wishing to provide this service to your residents?
Our call handling service has been fully accredited with Telecare Services Association since 2001, and currently manages emergency care alarm services for several housing associations across the south of England.
With more than 20 years’ experience, we are committed to continuous improvement to provide consistently excellent services. Our trained operators are experienced in working with different procedures as specified by the client housing association.
We also have tried and tested disaster recovery system in place to maintain contact with vulnerable residents during major incidents.
Please contact us for more information and details of our competitive pricing.
Since Sovereign Careline took over the out-of-hours emergency response service for Kingfisher residents living in sheltered accommodation and those that live in general needs accommodation with a dispersed alarm unit, they have responded to numerous alarm calls.
Becca Bates, Senior Housing Management Officer at Kingfisher Housing Association
The Vale Housing Association in South West Oxfordshire have been using Sovereign care centre since April 2006.
The care centre monitors both the Vale Housing Association's tenants’ alarms and private customers located in and around the Vale of White Horse district area of South West Oxfordshire.