Charges and services
Careline pricing structure
Please note that a new pricing structure is currently under review and the charges below will be updated in due course. If you have any questions, please get in touch.
Standard monitoring service, equipment rental and monitoring 24 hours a day, 365 days a year
The areas we cover for the private alarm service supply are East Reading, West Berkshire, Basingstoke, Christchurch and Southampton.
| For customers living in the West Berkshire Council area | From £2.75 per week |
| For customers living outside the West Berkshire Council area | From £3.30 per week |
| Alarms being used temporarily | £50 single payment |
| We will charge you for lost units | £175 |
| Monitoring only | From £1 per week |
| Installation | £20 |
Prices do not include VAT.
Extra Services
- Hiring an extra pendant - £1.15 per week
- Buying an extra pendant - £60
- Replacing a lost pendant - £60
- Daily reassurance call - From 83p per call
Prices do not include VAT.
Please note that we will not charge VAT to people who are exempt under HM Customs and Excise guidelines.