Charges and Services

Standard monitoring service
Equipment rental and monitoring 24 hours a day, 365 days a year.

For customers living in the West Berkshire Council area	From £2.75 a week
For customers living outside the West Berkshire Council area	From £3.30 a week
Alarms being used temporarily (eight weeks or less)	£50 single payment
We will charge you for lost units (Please make sure they are covered under your household insurance)	£175
Monitoring only (If you have bought your own equipment)	From £1 a week

Prices do not include VAT.

Extra Services

Hiring an extra pendant	£1.15 a week
Buying an extra pendant	£60
Replacing a lost pendant	£60
Daily reassurance call	From 65p a call
You may also buy a key safe.	Please ask for current prices.

Prices do not include VAT.

Please note that we will not charge VAT to people who are exempt under HM Customs and Excise guidelines.
 
We also offer a range of telecare equipment, such as smoke and fall detectors. Please click here or contact us for more information.